FREQUENTLY ASKED QUESTIONS

What is Coinacker?

Coinacker is a streetwear brand inspired by crypto culture. We design bold, innovative clothing for those who are passionate about blockchain, digital freedom, and decentralized finance.

Where do you ship?

We offer worldwide shipping, so no matter where you are, you can represent Coinacker and the crypto movement. Delivery times may vary based on location.

How much does shipping cost?

Shipping within Europe costs €10. For the rest of the world, the shipping fee is €30. You will receive a tracking number once your order is processed so you can follow its journey.

How long does shipping take?

Shipping typically takes between 3-15 business days, depending on your location. You will receive a tracking number once your order is processed so you can follow its journey.

What is your return policy?

If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving the order. Items must be in their original condition, unworn, and with tags. Visit our Shipping & Returns page for more details.

How do I choose the right size?

Each product page includes a detailed sizing chart to help you find the perfect fit. If you’re unsure, feel free to contact us for assistance.

Do you offer limited-edition drops?

Yes! We regularly release exclusive collections, including limited-edition pieces tied to major crypto events and collaborations. Be sure to sign up for our newsletter or follow us on social media to stay updated.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and cryptocurrencies like Bitcoin and Ethereum.

Where is your company based?

Coinacker is a brand owned by Ziken Labs, headquartered in Via della Badia di Cava 82, 00142, Rome, Italy. The VAT number is IT 17351991009.

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